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Machine Learning & AI

The transformative power of machine learning in the cloud

Machine learning (ML) has revolutionized the IT industry and cloud technologies in particular. Through automation, data analytics, prediction, and personalized user experiences, ML has increased efficiency, gained insights, and transformed the way businesses use and deliver cloud services.

Your benefits

Automated pattern recognition and prediction

Machine learning algorithms can identify complex patterns in large amounts of data and make predictions. This allows companies to gain valuable insights from their data and predict future events or trends.

Increased efficiency and process optimization

By using machine learning, companies can automate and optimize their processes. Machines can perform tasks faster and more accurately than humans, resulting in significant efficiency gains.

Automated image and speech processing

Machine learning makes it possible to automatically analyze and understand images, videos, audio files, and natural language. Applications include image recognition, language translation, chatbots, and more.

Mining for Meaning – Customer Listening with AI

“Mining for Meaning” in the context of customer listening refers to the systematic analysis of customer feedback to gain valuable information on customer needs. Patterns and trends can be identified using text analytics and natural language processing (NLP) techniques. Artificial intelligence (AI) and AWS services support efficient big data analytics. Skaylink has developed a processing pipeline that analyzes millions of text posts daily and provides valuable insights.

A success story

IMWF uses AI to analyze communication flows

Today’s communication is diverse and fast-paced: events constantly change opinions, tweets can cause stock prices to plummet, and posts can influence elections. That’s why stakeholders want a timely and well-prepared overview in order to identify risks in time and adjust their communication accordingly. Artificial Intelligence (AI) combined with powerful AWS solutions can be a real game changer, as Skaylink demonstrates in collaboration with the Institute for Management and Economic Research (IMWF).

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