Hosting & Managed Services for digital business models
Our Managed AWS Hosting connects AWS Managed Services and AWS infrastructure through intelligent platform technologies. This means you will receive a “out-of-the-box” hosting solution that is operated by Skaylink.
This allows you to focus on your business while we take care of the operation and optimization of your business-critical web application, SaaS solution or online stores in the AWS Cloud.
“Together with Skaylink, we were able to realize the migration of our online store to a scalable solution and are more than satisfied with the result. Not only in the preparation phase, but also on the day of migration, Skaylink was able to impress us with its expertise, speed and flexibility. We are confident that fashionette has found a long-term partner for operating the store in the future.”
Fashionette
Key benefits
Full service: From consulting to troubleshooting
Beginning with the initial idea, through consulting, design and implementation all the way to go-live, optimizations and 24/7 Managed Services: We are always there for you personally.
Technology
Our AWS Hosting platform reduces the effort and complexity for you. It extends the AWS Cloud technologies with real-world PaaS features.
Managed Services
Be it 24/7 Managed Services with SLA or professional services such as CI/CD implementation or performance optimization: Our service team will be happy to help you with any questions or adjustments.
Benefit title
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Our Managed Services
Monitoring vital values, AWS Cloud infrastructure and external HTTP and certificate monitoring
Periodic backups of your AWS environment differentiated based on server and service type
Proactive troubleshooting with SLA and a reaction time of a maximum of 1 hour – and 24/7, of course
Security updates (OS, packages), detection of cyber attacks and consulting on defense against attacks
Monitoring the costs for AWS infrastructure and weekly cost forecasts
24-hour reachability of our service desk via the support hotline, email or ticket system
Personal support from our experts and close cooperation with your developers
Providing cloud platform, dashboard, code deploy, r3 tools and knowledge database
Arbeitsschutz-Express – Outsourcing AWS hosting
OFFICE Partner boosts e-commerce speed by 64% with AWS
Managed AWS Hosting
We have once again summarized all the information and benefits involving our Managed AWS Hosting offer for you in a PDF document.
FAQ
Skaylink takes on the complete operation of your AWS environment, including provisioning, configuration, monitoring, patch management, backup, security, incident response and continuous optimisation. You receive a fully managed service that relieves your internal IT department.
We combine AWS best practices with our own security frameworks, including identity and access management, encryption, logging, guardrails, continuous vulnerability analysis, and automated compliance checks (e.g., according to ISO, GDPR). Our security measures are continuously monitored and updated.
Skaylink supports all common AWS compute, database, storage, network and container services, including EC2, RDS, Aurora, S3, ECS, Lambda, VPC, CloudFront, API Gateway, DynamoDB and many more.
We offer clearly defined SLAs with tiered response times up to 24/7 availability and immediate incident handling for critical failures.
Skaylink uses automated 24/7 monitoring with AWS and third-party tools. Proactive alerts and performance checks reduce risks and increase the resilience of your environment.
We offer ongoing cost monitoring, budget alerts, rightsizing recommendations, storage and computing resource optimisation, strategies for reserved/spot instances, and FinOps workshops. Our goal: to create transparency and measurably reduce your AWS costs.
Data is protected through encryption (at rest and in transit), access controls, isolated network segments and regular security checks. Skaylink relies on automated, versioned backups and regular restore tests.
Onboarding includes a technical analysis of the current situation, security and architecture checks, the setup of monitoring and ticketing, the handover of an operating model, and defined workshops for roles, processes, and escalation paths. Skaylink then takes over the entire operation.
Yes, on request, Skaylink provides round-the-clock operation including on-call service, alerting, incident resolution, escalation management – all based on defined SLAs.
Yes, Skaylink supports companies from various industries – from manufacturing to e-commerce to SaaS providers – with successful hosting and modernisation projects on AWS. References and success stories can be found under Case Studies.
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