{"id":80527,"date":"2024-09-16T10:40:49","date_gmt":"2024-09-16T08:40:49","guid":{"rendered":"https:\/\/www.skaylink.com\/?p=80527"},"modified":"2024-10-02T10:43:07","modified_gmt":"2024-10-02T08:43:07","slug":"skaylink-in-the-gartner-market-guide-2024","status":"publish","type":"post","link":"https:\/\/www.skaylink.com\/en\/insights\/blog\/skaylink-in-the-gartner-market-guide-2024\/","title":{"rendered":"Skaylink in the 2024 Gartner\u00ae Market Guide"},"content":{"rendered":"\t\t
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Skaylink in the 2024 Gartner\u00ae Market Guide<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSkaylink recognized in the 2024 Gartner\u00ae Market Guide for Microsoft 365 Implementation and Support Services \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tSeptember 16, 2024\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Gartner has recognized <\/span>Skaylink<\/span> as<\/span> a <\/span>R<\/span>epresentative <\/span>V<\/span>endor<\/span> in <\/span>the 2024 Gartner Market Guide for <\/span>Microsoft 365 Implementation and Support Services worldwide<\/span>.<\/span> With this <\/span>comprehensive guide for Microsoft 365<\/span>, Gartner is<\/span> targeting procurement and supplier management leaders. <\/span>As <\/span>stated<\/span> by Gartner<\/span>, <\/span>\u201c<\/span>Microsoft 365\u2019s productivity suite (Office, Outlook, Teams, SharePoint, OneDrive, etc.) <\/span>optimizes<\/span> productivity through collaboration and communications. Sourcing, <\/span>procurement<\/span> and vendor management leaders should use this guide to select service providers who can deliver business productivity goals.<\/span>\u201d<\/span> Even though Gartner recognized several service providers for the European region in this report, <\/span>Skaylink<\/span> is the only recognized provider headquartered in <\/span>Germany<\/span>.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Market definition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As <\/span>stated<\/span> under Gartner\u2019s Market definition<\/span>,<\/span> \u201c<\/span>Gartner defines the Microsoft 365 implementation and support services market as services provided by third-party systems integrators to support deployment, consolidation, <\/span>management<\/span> and optimization of Microsoft tools like Outlook, SharePoint, Teams, collaboration platforms and Copilot.<\/span><\/span> In addition, these service integrators also provide readiness assessment, user directory preparation, network remediation, data migration, system integration, risk mitigation and organizational change management <\/span>activities.<\/span>\u201d<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Market overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gartner <\/span>notes<\/span> that<\/span>, <\/span>\u201c<\/span>The service provider market for Microsoft 365 is saturated with thousands of vendors globally, making the selection process difficult without clear <\/span>criteria<\/span>.<\/span> Organizations <\/span>often struggle to <\/span>identify<\/span> where service providers truly stand out, whether in technical <\/span>expertise<\/span>, industry knowledge, or other areas, hindering their ability to <\/span>leverage<\/span> these strengths effectively.<\/span>\u201d<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Market direction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gartner<\/span> mentions, <\/span>\u201c<\/span>Microsoft is a major player in the tech industry, with a large network of partners helping companies use its products. As per the 2023 Gartner Microsoft 365 Survey, 93% of the respondents currently use <\/span>Microsoft 365<\/span>.<\/span> Survey <\/span>results reflect Office Apps, <\/span>Teams<\/span> and Outlook as the most popular and valuable products<\/span>.\u201d<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Challenges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gartner<\/span> states, <\/span>\u201c<\/span>Organizations often struggle with Microsoft 365 solution adoption due to the lack of comprehensive strategies, adequate skills, robust governance frameworks, and <\/span>well-defined<\/span> policies and controls<\/span>.\u201d<\/span> Gartner adds<\/span>,<\/span> \u201c<\/span>Nearly 66%<\/span> of respondents in Gartner\u2019s Microsoft 365 survey reported that their organizations use Microsoft 365 for either transformative or <\/span>significant change<\/span>. However, when selecting from among all offerings available, clients often lose sight of the desired business outcomes<\/span>.\u201d<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Gartner states, \u201c<\/span>They encompass planning the deployment, customizing settings to fit operational requirements, integrating with existing systems, assisting with data migration, providing user training for effective adoption and implementing security measures to protect organizational data and comply with regulations.<\/span>\u201d <\/span>Gartner <\/span>highlights, <\/span>\u201c<\/span>Implementation services for Microsoft 365 include professional support in deploying, configuring and integrating Microsoft\u2019s applications within an organization.<\/span>\u201d<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Generative AI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gartner <\/span>states, <\/span>\u201c<\/span>Microsoft continues to invest heavily in innovation (especially Copilots), security and industry-specific solutions. According to Microsoft, these innovations fuel growth across Microsoft 365, as <\/span>evidenced<\/span> by the 400 million paid Office 365 seats<\/span>.\u201d<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Recommendations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gartner advises in one of the key findings <\/span>\u201c<\/span>Prioritize addressing the lack of comprehensive strategies, adequate skills, robust<\/span> governance frameworks, well-defined policies and controls to overcome Microsoft<\/span> 365 adoption challenges<\/span>.\u201d<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Maybe Skaylink will be your partner on your Microsoft 365 journey?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you<\/span>\u2019<\/span>re looking for a partner for an upcoming <\/span>Microsoft 365 <\/span>project, we would be pleased <\/span>to<\/span> support you with our years of <\/span>expertise<\/span>, individual offers<\/span>,<\/span> and wide range of solutions.<\/span><\/span><\/p>\n

If you<\/span>\u2019<\/span>re interested, <\/span>don\u2019t<\/span> hesitate to contact us. Ou<\/span>r team will <\/span>be happy to <\/span>advise<\/span> you promptly and without obligation on all possibilities!<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Gartner, Market Guide for Microsoft 365 Implementation and Support Services, Biswajit Maity, Mark Ray, Matt Baldino, Tom Sieber, 16. September 2024<\/p>

GARTNER is a registered trademark and service mark of Gartner, <\/span>Inc.<\/span> and\/or its affiliates in the U.S. and <\/span>internationally, and<\/span> is <\/span>used <\/span>herein<\/span> with permission. All rights reserved.<\/span><\/span><\/p>

Gartner does not endorse any vendor, product or service depicted in its research <\/span>publications, and<\/span> does not <\/span>advise technology users to<\/span> select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner <\/span>disclaims<\/span> all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Case Stories<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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