{"id":93268,"date":"2026-07-03T11:35:41","date_gmt":"2026-07-03T09:35:41","guid":{"rendered":"https:\/\/www.skaylink.com\/?page_id=93268"},"modified":"2026-07-07T16:18:39","modified_gmt":"2026-07-07T14:18:39","slug":"ki-service-desk","status":"publish","type":"page","link":"https:\/\/www.skaylink.com\/de\/aws\/ki-service-desk\/","title":{"rendered":"KI-Service-Desk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"93268\" class=\"elementor elementor-93268\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b6b0797 header-keyvisual-container e-flex e-con-boxed e-con e-parent\" data-id=\"2b6b0797\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec9dd73 elementor-align-left elementor-widget elementor-widget-breadcrumbs\" data-id=\"2ec9dd73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.skaylink.com\/de\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cb4dac1 e-con-full e-flex e-con e-child\" data-id=\"2cb4dac1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4b19614d header-keyvisual-content e-con-full e-flex e-con e-child\" data-id=\"4b19614d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fd16d25 elementor-widget elementor-widget-image\" data-id=\"2fd16d25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1620\" height=\"1080\" src=\"https:\/\/www.skaylink.com\/wp-content\/uploads\/2026\/07\/MG_6180-johanna-lohr-fotografie-skaylink.jpg\" class=\"attachment-full size-full wp-image-93276\" alt=\"\" srcset=\"https:\/\/www.skaylink.com\/wp-content\/uploads\/2026\/07\/MG_6180-johanna-lohr-fotografie-skaylink.jpg 1620w, https:\/\/www.skaylink.com\/wp-content\/uploads\/2026\/07\/MG_6180-johanna-lohr-fotografie-skaylink-300x200.jpg 300w, https:\/\/www.skaylink.com\/wp-content\/uploads\/2026\/07\/MG_6180-johanna-lohr-fotografie-skaylink-1024x683.jpg 1024w, https:\/\/www.skaylink.com\/wp-content\/uploads\/2026\/07\/MG_6180-johanna-lohr-fotografie-skaylink-768x512.jpg 768w, https:\/\/www.skaylink.com\/wp-content\/uploads\/2026\/07\/MG_6180-johanna-lohr-fotografie-skaylink-1536x1024.jpg 1536w\" sizes=\"(max-width: 1620px) 100vw, 1620px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f1819d e-con-full e-flex e-con e-child\" data-id=\"8f1819d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2be4ce3c elementor-widget elementor-widget-text-editor\" data-id=\"2be4ce3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AWS Cloud<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3abbffd5 elementor-widget elementor-widget-heading\" data-id=\"3abbffd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">KI-Service-Desk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59028ff7 elementor-widget elementor-widget-text-editor\" data-id=\"59028ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Intelligent. Dialogorientiert. Mehrsprachig.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c5bb41b e-flex e-con-boxed e-con e-parent\" data-id=\"5c5bb41b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4cffebc e-con-full e-flex e-con e-child\" data-id=\"4cffebc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75470c92 elementor-widget elementor-widget-text-editor\" data-id=\"75470c92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Entlasten Sie Ihren IT-Support mit einem KI-gest\u00fctzten Service Desk f\u00fcr Voice- und Chat-Interaktionen in Echtzeit. Die L\u00f6sung beantwortet Anfragen in nat\u00fcrlicher Sprache auf Basis Ihrer Wissensdatenbanken, automatisiert die Ticketbearbeitung und unterst\u00fctzt Ihre Mitarbeitenden rund um die Uhr \u2013 mehrsprachig, system\u00fcbergreifend und sicher auf AWS.<\/p><p><strong>So reduzieren Sie Ihre Ticketkosten um bis zu 50 %, entlasten Ihren First-Level-Support um bis zu 40 % und verbessern gleichzeitig die Reaktionszeiten und die Nutzerzufriedenheit.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-198f3bc2 elementor-widget elementor-widget-heading\" data-id=\"198f3bc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Die Herausforderung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3cb9fc elementor-widget elementor-widget-text-editor\" data-id=\"b3cb9fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Viele IT-Support-Teams sehen sich mit \u00e4hnlichen Herausforderungen konfrontiert: hohe Ticketvolumina, steigende Kosten, verteilte Wissensdatenbanken sowie Support-Anfragen aus unterschiedlichen Regionen und in verschiedenen Sprachen. Klassische Chatbots liefern dabei h\u00e4ufig kontextarme Antworten und verbessern die Nutzererfahrung nur begrenzt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2724b79 elementor-widget elementor-widget-heading\" data-id=\"2724b79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Unsere L\u00f6sung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8323626 elementor-widget elementor-widget-text-editor\" data-id=\"8323626\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Der KI-Service-Desk verbindet dialogorientierte KI mit Unternehmenswissen und intelligenter Automatisierung. Mitarbeitende erhalten per Chat oder Sprache schnelle Unterst\u00fctzung, w\u00e4hrend ungel\u00f6ste oder technische Probleme automatisch als Ticket erfasst und an das passende Support-Team weitergeleitet werden.<\/p><h4>Wichtige Funktionen:<\/h4><ul><li>Automatisierte Bearbeitung von First-Level-Anfragen<\/li><li>Voice- und Chat-Support in nat\u00fcrlicher Sprache<\/li><li>Mehrsprachige Echtzeitantworten<\/li><li>Zugriff auf Wissensdatenbanken und abgeschlossene Incidents<\/li><li>Automatische Erstellung von Jira-Tickets<\/li><li>Erfassung und Pr\u00fcfung erforderlicher Informationen<\/li><li>Intelligente Ticket-Zuweisung an die richtigen Teams<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1d2c19 elementor-widget elementor-widget-heading\" data-id=\"b1d2c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ihr Mehrwert<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1153442 elementor-widget elementor-widget-text-editor\" data-id=\"1153442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mit dem KI-Service-Desk verbessern Sie die Servicequalit\u00e4t und reduzieren gleichzeitig den Aufwand im First-Level-Support. Die L\u00f6sung erm\u00f6glicht einen konsistenten Support \u00fcber Regionen hinweg, senkt die Ticketkosten und schafft eine skalierbare Basis f\u00fcr zuk\u00fcnftige IT-Support-Prozesse.<\/p><ul><li>\u00a024\/7-Support ohne zus\u00e4tzliche Mitarbeitende<\/li><li>\u00a0Schnellere Reaktions- und L\u00f6sungszeiten<\/li><li>Reduzierte Kosten pro Ticket<\/li><li>Weniger Workload f\u00fcr L1-Agenten<\/li><li>H\u00f6here Nutzerzufriedenheit<\/li><li>Sicherer, cloudnativer Betrieb auf AWS<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfaa7b2 elementor-widget elementor-widget-heading\" data-id=\"dfaa7b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Architektur &amp; Technologie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3b9c4a elementor-widget elementor-widget-text-editor\" data-id=\"b3b9c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die L\u00f6sung basiert auf einer agentischen, cloudnativen Architektur auf AWS. Nutzer*innen interagieren per Sprache, Chat oder Web. Im Hintergrund verarbeitet ein KI-Layer, der Amazon Bedrock, Claude\/Nova, Amazon Connect und RAG-Retrieval nutzt, die Anfragen und verbindet sie mit Enterprise-Systemen wie Jira, ServiceNow, CRM oder Knowledge Bases.<\/p><p>Zum Technologie-Stack geh\u00f6ren unter anderem die folgenden Amazon-Dienste: Bedrock, Connect, Lex, Lambda, API Gateway, DynamoDB, S3, Secrets Manager, Step Functions und CloudWatch.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06d2a36 elementor-widget elementor-widget-heading\" data-id=\"06d2a36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Von der Idee bis zum produktiven Einsatz<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46741e25 e-flex e-con-boxed e-con e-parent\" data-id=\"46741e25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b553de7 e-flex e-con-boxed e-con e-child\" data-id=\"7b553de7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3bf404 elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b3bf404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-grow\">\n\t\t\t<i aria-hidden=\"true\" class=\"skaylinkcontent-icon- skaylink-content-icon-organization\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f333cac elementor-widget elementor-widget-heading\" data-id=\"4f333cac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">1. Discovery Workshop<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cb6cc47 elementor-widget elementor-widget-text-editor\" data-id=\"6cb6cc47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gemeinsam mit fachlichen und technischen Stakeholdern definieren wir Ziele, Umfang und relevante Use Cases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-708aa8bb e-flex e-con-boxed e-con e-child\" data-id=\"708aa8bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ed29e16 elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1ed29e16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-grow\">\n\t\t\t<i aria-hidden=\"true\" class=\"skaylinkcontent-icon- skaylink-content-icon-create\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad504d4 elementor-widget elementor-widget-heading\" data-id=\"6ad504d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">2. Klar abgegrenzter Pilot<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1038d588 elementor-widget elementor-widget-text-editor\" data-id=\"1038d588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wir setzen einen konkreten High-Value Use Case um, zum Beispiel Kennwortzur\u00fccksetzung oder Zugriffsanfragen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d96f99d e-flex e-con-boxed e-con e-child\" data-id=\"5d96f99d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b668e57 elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6b668e57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-grow\">\n\t\t\t<i aria-hidden=\"true\" class=\"skaylinkcontent-icon- skaylink-content-icon-scale\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-319208e6 elementor-widget elementor-widget-heading\" data-id=\"319208e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">3. Schrittweiser Rollout<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1df628 elementor-widget elementor-widget-text-editor\" data-id=\"4e1df628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Die L\u00f6sung wird um weitere Anwendungsf\u00e4lle, Sprachen und Integrationen erweitert. Gleichzeitig werden Kennzahlen wie KI-Eind\u00e4mmungsrate, Erstl\u00f6sungsquote, Zufriedenheit und Ticketkosten gemessen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a7b86f5 e-flex e-con-boxed e-con e-child\" data-id=\"2a7b86f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20056817 elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"20056817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-grow\">\n\t\t\t<i aria-hidden=\"true\" class=\"skaylinkcontent-icon- skaylink-content-icon-recover\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cff764f elementor-widget elementor-widget-heading\" data-id=\"3cff764f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. Kontinuierliche Optimierung<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60fe9685 elementor-widget elementor-widget-text-editor\" data-id=\"60fe9685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prompts, Wissensdatenbanken und Tool-Integrationen werden auf Basis echter Nutzungsdaten fortlaufend verbessert.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cc72692 e-flex e-con-boxed e-con e-parent\" data-id=\"2cc72692\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7aa897dc e-con-full e-flex e-con e-child\" data-id=\"7aa897dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-190da4a3 elementor-widget elementor-widget-text-editor\" data-id=\"190da4a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kontakt<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1362251b elementor-widget elementor-widget-heading\" data-id=\"1362251b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bereit f\u00fcr einen intelligenteren Service Desk?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b1326 elementor-widget elementor-widget-text-editor\" data-id=\"46b1326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Erfahren Sie, wie ein KI-Service-Desk Ihre Support-Teams entlastet, Kosten reduziert und Mitarbeitenden schneller zu passenden L\u00f6sungen verhilft.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50293249 e-con-full e-flex e-con e-child\" data-id=\"50293249\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6341c1c1 elementor-widget elementor-widget-global elementor-global-85663 elementor-widget-wpforms\" data-id=\"6341c1c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-6341c1c1\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-6341c1c1 {\n\t\t\t\t--wpforms-button-background-color: #F2341B;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-85173\"><form id=\"wpforms-form-85173\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"85173\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/de\/wp-json\/wp\/v2\/pages\/93268\" data-token=\"1da5db9155e27df6c0ece040fb11bd4b\" data-token-time=\"1784985579\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/div><div 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wpforms-layout-column-100\"><div id=\"wpforms-85173-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-85173-field_7\">Organisation <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-85173-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" placeholder=\"Name Ihrer Organisation\" aria-errormessage=\"wpforms-85173-field_7-error\" required><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-100\"><div id=\"wpforms-85173-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-type=\"email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-85173-field_2\">E-Mail-Adresse <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" 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id=\"wpforms-85173-field_13-container\" class=\"wpforms-field wpforms-field-content legal-consent\" data-field-type=\"content\" data-field-id=\"13\"><div id=\"wpforms-85173-field_13\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-85173-field_13-error\"><p><em>Hinweise zur Datenverarbeitung finden Sie in unseren <a rel=\"noopener\" target=\"_blank\" href=\"https:\/\/www.skaylink.com\/de\/datenschutzhinweise\/\">Datenschutzhinweisen<\/a>. Mit Klick auf \u201eAbsenden\u201c erlauben Sie uns, per E-Mail auf Ihre Anfrage zu reagieren.\u00ad<\/em><\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-85173-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-85173-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-85173-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-hcaptcha\" ><div 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data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"175\" height=\"175\" src=\"https:\/\/www.skaylink.com\/wp-content\/uploads\/2023\/11\/13.svg\" class=\"attachment-full size-full wp-image-56033\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Automatisieren Sie Ihren IT-Support mit einem KI-Service-Desk auf AWS. Voice &#038; Chat, Ticketautomatisierung, RAG und bis zu 50 % geringere Ticketkosten.<\/p>\n","protected":false},"author":23,"featured_media":93276,"parent":69304,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-93268","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/pages\/93268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/comments?post=93268"}],"version-history":[{"count":26,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/pages\/93268\/revisions"}],"predecessor-version":[{"id":93361,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/pages\/93268\/revisions\/93361"}],"up":[{"embeddable":true,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/pages\/69304"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/media\/93276"}],"wp:attachment":[{"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/media?parent=93268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/categories?post=93268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.skaylink.com\/de\/wp-json\/wp\/v2\/tags?post=93268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}